SkillsScorecard to sponsor ALPMA’s 2013 National HR Workshops
SkillsScorecard is pleased to announce that it will be the national sponsor for ALPMA’s 2013 National HR Workshops.
These Workshops are a highly interactive one-day session for HR professionals in the legal sector. They address challenges facing firms and are a great opportunity to share knowledge and connect with peers.
Kriss Will is facilitating the sessions in 2013 and will undoubtedly bring her considerable knowledge, skill and humour to the Workshops.
Stay tuned also for the Hot Issues in HR survey which will be coming your way shortly and will be used in the formation of the Workshop agendas.
The 2013 dates:
Adelaide – Tuesday 5th March
Sydney – Tuesday 12th March
Brisbane – Thursday 14th March
Melbourne – Thursday 21st March
We look forward to seeing you there!
MPF Awards for Management Excellence 2012 launched
The 11th Annual MPF Awards for Management Excellence will be held in London on 6 March 2013. The MPF Awards recognise professional firms are the best managed in the world. The awards feature multiple categories across the four domains of leadership and business strategy; supporting people; commerciality and client service; collaboration across the firm and with external stakeholders.
These Awards offer tremendous validation for outstanding professionals and team within the firm and more broadly across the peer group. Over the years we’ve seen HR and Learning team get the recognition they deserve for introducing effective, innovative programs that have helped their firms evolve and thrive.
If your HR or L&D team has introduced an innovative and effective change, and can demonstrate the benefits of the change, then you should consider submitting an entry for one of the supporting people categories.
Though the Awards are in their 11th year, the 2013 Awards will usher in two very significant developments. First, the Awards will be open to all professional firms across the world (previously the Awards were confined to Europe). Second, the Awards will be integrated into the International Management Excellence Summit 2013, in association with Harvard Business Review and the Financial Times. The Summit will take place during the day and be followed the same evening by the Awards.
MPF is a member-based group that supports the professions to progress and develop – and ensures that good management gets the recognition it deserves. The ongoing globalisation of the professions highlights the importance of being connected to MPF and its network. There are numerous membership options for firms.
For the fifth consecutive year SkillsScorecard’s Ray D’Cruz will join the international judging panel for the Awards.
More information about the Summit and the Awards can be found on the MPF website.
C-level priorities in law firms – a Managing Partners’ Forum update
Managing Partners’ Forum, always a wonderful source of information on the professions, has recently published its quarterly CEO Priorities Monitor, and it makes for some interesting reading. The report highlights the priority areas for C-Suite executives in legal and professional service firms around the world.
For the Managing Partner and CEO, differentiating the brand and improving client relationships come first and second. Interestingly, and perhaps reflecting the difficult times faced by many European and American firms, increasing efficiency and leveraging technology are also high priorities.
For the COO the main priority is consistent client relationships and efficient systems.
For the CMO – no surprises – it’s client relationships.
For the CIO process improvement is a clear leader, followed by infrastructure and new systems.
For the Finance Director, cash flow sits first, with cost control, budgeting and profitability rounding out the top four.
For the HRD, motivation and reward lead the list, while leadership, career development, engagement and skills development also stand out. All of these items can ultimately be tied back to a strategy that is focussed on keeping and developing top performers.
For the CKO, systems and processes are number one.
For SkillsScorecard the out-take is simple: systems that can efficiently support firms to develop, engage and retain people are vital – and given the prevailing conditions – the time to look into them is now.
Managing Partners’ Forum, led by Richard Chaplin, is an independent professional body that represents the management team at professional firms worldwide. They conduct campaigns, events, research and Leaders’ Groups in areas such as Finance, HR, Knowledge and Marketing. With many hundreds of members the world over, MPF is the leader in advocating and supporting professional management in service firms. One of the main events in the MPF calendar is the MPF European Leadership Awards, an annual awards process and ceremony to recognise outstanding achievement in professional service firm management. Ray D’Cruz from SkillsScorecard a member of the international judging panel. Contact MPF here.
ALPMA HR Workshops
We’re delighted to be sponsoring the ALPMA Victoria and Queensland HR Workshops. The Workshops will cover a range of important HR issues in the legal industry.
Both workshops are facilitated by one of Australia’s leading consultants to the professional services sector, Kriss Will. Kriss will be joined by a range of HR and employment law experts. It’s one day in the HR legal calendar that should not be missed.
Thursday, 22 March, 10am-4.30pm
Hall & Willcox, L30, 600 Bourke Street, Melbourne
Tuesday, 27 March, 10am-4pm
Queensland Law Society Auditorium, L2, 179 Ann Street, Brisbane
As a major sponsor of these workshops, Ray D’Cruz from SkillsScorecard will be present at both workshop and information about SkillsScorecard will be available.
You can complete the pre-workshop survey of HR issues for law firms here.
Click here for the brochure to find out more and register.
November Update: Partners Managing People
In our November Update, we launch our 2012 campaign, Partners Managing People.
Why have we chosen this campaign? Because law firm managers told us that partners managing people was their main talent retention challenge in a recent survey we conducted within the legal industry.
Their response makes sense when you consider that retention remains a challenge and partners are one the frontline. In Australia, top and mid-tier firms confronted average attrition rates of 21% in FY10/11. Despite difficult economic times, US firms dealt with similar attrition figures in 2010. Partners and managers have a huge impact on key retention drivers such as quality of work, career coaching and guidance, feedback and learning.
Throughout 2012, from our email communication to events and conferences, we will use this campaign focus to identify ways in which HR can support partners and managers to improve engagement and retention.
To read our November Update in full email us at firstname.lastname@example.org and we’ll send you a copy.
SkillsScorecard to exhibit at the 2011 ALPMA Summit
SkillsScorecard has confirmed plans to exhibit at the 2011 Australian Legal Practice Management Association (ALPMA) Summit. ALPMA is Australia’s leading association for those involved in law firm management.
The Summit will bring together over 200 participants from large, medium and small law firms throughout Australia and New Zealand. It will be held at Crown Towers, Melbourne from 16-17 September 2011.
There will be two-days of seminars and workshops on a range of management issues, from HR to Business Development to General Management. The themes of the Summit are “Adapt, Innovate, Inspire” and the organisers have arranged a diverse range of speakers and topics.
A key part of the Summit will be the Exhibition Hall where participants can learn more about the latest products and service.
SkillsScorecard will be located at Booth 5 in the Exhibit Hall.
To find out more about the Summit and why you should attend click here.
To find out more about ALPMA click here.
SkillsScorecard at the 2011 LIV Symposium
SkillsScorecard will be exhibiting, sponsoring and presenting at the 2011 LIV Symposium, to be held on Monday 28 February.
As part of the Symposium, an inaugural HR Seminar will be held for HR professionals and for other staff with HR responsibilities. The seminar will include a presentation by Ray D’Cruz from SkillsScorecard on performance management challenges in 2011. It will be held at the LIV offices from 11am to 3.30pm. To view the HR Seminar click here.
Contemporaneously, an exhibition of legal support products- including SkillsScorecard – will be located at the RACV Club as part of the LIV’s Annual Symposium, timed in conjunction with the close of the CPD year. The Symposium will be held over two days, Monday 28 February and Tuesday 1 March. To learn more about the Symposium click here.
Please contact us at email@example.com if you have any questions.
Update: Performance Management Challenges in 2011
How will you engage people in performance management in 2011?
How will you encourage effective feedback and goal-setting?
How will you make a difference to those participating?
How will you execute the performance management process?
These are four key challenges identified by senior HR people in law firms about their performance management process in 2011. In this Quarterly Update we address these issues and explore how HR can lead the change.
If you would like to receive a free PDF version of this Update, please email us at firstname.lastname@example.org and we will add you to our mailing list.
SkillsScorecard ALPMA Summit prize draw
Margaret Hellyer from Sheiff Angland (Auckland, NZ) has won the SkillsScorecard ALPMA Summit prize, a 2002 Vintage Moet & Chandon bottle of champagne.
The prize was on offer at the recent Australian Legal Practice Management Association (ALPMA) Summit held in Sydney.
To be eligible for the prize, entrants completed a short survey about performance management in their law firm. The results of that survey will be discussed in a separate post shortly.
Margaret’s name was drawn from around 100 entries by ALPMA president Warrick McLean.
SkillsScorecard congratulates TLT on its Best Learning Programme Award
The Awards, held annually in London, recognise excellence in professional services management and law firms were prominent amongst the nominees and winners.
SkillsScorecard director Ray D’Cruz was a member of the judging panel for the Award which gave first place to TLT for its T2T and Aspire programs. The judging panel commented:
TLT wins this year’s Best Learning Programme for two programmes: Aspire, for Associates, and Tto2, aimed at its trainees to two years qualifieds.
Aspire uses several external suppliers in a bespoke programme, which supplies a range of learning tools to selected associates: workshops, project work, one-to-one mentoring and practical business-related games.
Although Aspire has only been running since November 2009, the thorough and well-presented submission demonstrated that the programme is rooted in a strong competency framework and is very results oriented.
There’s strong evidence already of its impact, with feedback from associates and their line managers of increased motivation and performance.
TLT’s Tto2 is innovative for the way it combines junior-level technical training with networking opportunities, as the programme is also attended by junior-level external contacts from complementary professional disciplines who refer work to TLT. There’s evidence of a positive change in behaviour, with qualitative feedback from attendees and their line managers, and indications of improved retention rates.
Hogan Lovells won second place for its 3K program.
SkillsScorecard congratulates TLT and Hogan Lovells and encourages all European firms to consider the Managing Partner Forum European Practice Management Awards in 2012. The Awards are a great opportunity to showcase the quality of management and success of your firm.
Congratulations also to Richard Chaplin and his team at Managing Partner Forum for hosting a great evening.